Important Questions to Ask Before Renting a Storage Space

Everyone has different needs when it comes to renting a storage space in Adelaide. You might be looking for caravan storage, car storage or maybe you’re just wanting to free up space in your home. Either way, you’ll want to know that your items are safe and secure when using self storage.

In addition, it’s important to ask your storage provider questions about the facility to ensure that it’s going to suit your needs. Especially if you’re new to self storage.

Important Questions to Ask 

Storage facilities are here to help you with short-term and long-term storage solutions. However, a good storage facility should also provide security features, maintenance, and good customer service. The storage space is the main factor, but the service that comes with it should be just as important. 

Here are the most important questions to ask before renting a storage space in Adelaide.

Security & Pricing

You want to ensure that the Adelaide storage facility you choose is equipped with security features. Make sure there is security coded gates, surveillance cameras and secure fencing around the facility. Also ask whether the storage company will price match other competitors – there’s no harm in asking!

Customer Service

Customer service is also important when choosing your storage provider. You want a storage provider that cares about their facility and the goods stored there. Make sure you ask whether there is someone on-site during the week. If you call will it go directly to the facility or a call centre? And can you make payments and enquiries online, or do you have to go to the on-site office?

It’s important to ask questions regarding customer service as it will determine how convenient the storage facility will be. You want to choose a provider that has someone on-site during the week to assist when needed. Plus, online payments make life a whole lot easier!

Access & Maintenance

You want to be able to access your Adelaide storage space when suited. Ask your provider when clients can access their storage space and if there is a 24/7 access option. Also, double check who can access your storage unit, is it just yourself or can staff as well?

It’s also important to ask if the facility is maintained to a high standard. Do they do pest control? Do they have professional cleaners? 

Store your Items with Store Ur Stuff

We’re proud to say that we provide safe and secure Adelaide storage spaces. We have security features, a well maintained facility, competitive pricing (we’ll even price match) and quality customer service to go with it! If you’re new to self storage or looking for a new Adelaide storage provider, check out our FAQs page to answer your most important storage questions. Alternatively, call our friendly team on 8371 0000 or drop in to the on-site office.